About Us

Here at Saturn Pyro, we strive to meet our customers' needs at any cost. Our technical support personnel are here to clarify any questions, comments or concerns you may have with your transaction. If you receive our product/solution and you believe your expectations were not met, we want to make it right.

All Saturn Pyro Brand Product(s)/Solution(s) shall be free from manufacturing defects in materials and workmanship for a period of two (2) years (Unless otherwise indicated) from the date of delivery/commissioning provided that the Product/Solution was properly installed and used. All resale Product(s) are subject to their respective manufacturer's warranties (Please see each individual product to determine warranty length). Defects, malfunctions, or failures of the warranted Product(s) caused by damage resulting from unforeseeable incidents (such as floods, fire, etc.), environmental and atmospheric disturbances, other external forces such as power line disturbances, host computer malfunction, plugging the board in under power, or incorrect cabling and damage caused by misuse, abuse and unauthorized alteration or repair are not warranted.

This warranty is limited to the repair and/or replacement, at Saturn Pyro' sole discretion, of the defective product/solution during its warranty period. Repaired or replaced products/solutions are warranted for ninety (90) days from the date of repair or replacement, or for the remainder of the original product's warranty period, whichever is longer.
 
The provisions of the warranty are in lieu of any other warranty, whether expressed or implied, written or oral, and Saturn Pyro's liability arising out of the sale or supplying of the product/solution and its use, whether based on warranty, contract, negligence, product/solution liability or otherwise shall not exceed the original cost of the product/solution. In no event shall Saturn Pyro, be liable for unintended or consequential damages, including, but not limited to, loss of profits or use, damages arising out of the sale or supplying of the product/solution(s).